Client Feedback - Marriage & Family Counseling Center

Thank you for choosing Marriage & Family Counseling Center!

Thank you for choosing Marriage and Family Counseling Center (MFCC)! We truly value your feedback and are always looking for ways to provide a better counseling experience for you. We would love to hear your thoughts on your experience with MFCC. We guarantee your responses are never shared with anyone outside of MFCC, and are only used to improve areas in need within MFCC. You may share your name, but it is not required for completion of this form.

Name (Not required)

First Last

Email (Not required)

Which therapist do/did you see?(Required)

If you see more than one therapist at MFCC please fill out this form completely for just one therapist. We'd appreciate having this form filled out once for each therapist if there are multiple.

How many times have/did you see your therapist?(Required)

It was easy to get ahold of my therapist after our first session.

I was able to establish rapport with my therapist quickly and easily.

I felt like my therapist 'gets me / got me, understands/understood my concerns and validated my reasons for seeking therapy.

I feel like my therapists skills were/are in line with their experience, licensure and training they have.

My therapist was/is a good fit for me and my needs.

If you did/do not feel your therapist was a good fit for you or your needs, would you like to be scheduled with another therapist at MFCC?

Yes

If yes, please include your name and contact information on this form and we will contact you soon.

We did/do work on the goals and things I wanted to work on in counseling.

My experience with the administrative team has been positive. I feel they are responsive and accessible to me and my concerns.

My experience scheduling my 1st session at MFCC was quick, easy and overall pretty smooth.

Overall, my experience with the billing department has been positive and straighforward.

Please let us know how we can improve our administrative or billing processes.

Do you have any additional feedback that would make your experience or the experience of other clients better?

Thank you!

Thank you! Sincerely, we appreciate your feedback and take every response seriously. We use this information to improve client's experiences at MFCC, and to help our team grow.