Privacy Policy

Marriage & Family Counseling Center of Mid-Missouri, LLC

Effective Date: 4-28-2026

1. Introduction

Marriage & Family Counseling Center of Mid-Missouri, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This policy outlines how we collect, use, and protect your information, including communication via SMS (text messaging).

2. Information We Collect

We may collect the following information when you interact with our practice:

  • Name
  • Phone number
  • Email address
  • Appointment and scheduling information
  • Any information voluntarily submitted through forms or communication

We only collect information necessary to provide counseling and related services.

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Communicate regarding services
  • Send intake forms and important updates
  • Respond to inquiries
  • Provide client support

We do not use your information for unsolicited marketing.

4. SMS/Text Messaging Policy

Consent to Receive Messages

By providing your phone number and opting in to receive SMS messages through our website, intake forms, or other communication, you consent to receive SMS messages from Marriage & Family Counseling Center of Mid-Missouri, LLC.

Types of Messages You May Receive

  • Appointment confirmations
  • Appointment reminders
  • Scheduling updates
  • Intake or administrative information

We do not send promotional or marketing text messages.

Message Frequency

Message frequency varies depending on your interaction with our services (typically 1–4 messages per appointment).

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS messaging at any time by replying STOP. After opting out, you will no longer receive messages unless you reply START to re-enroll.

Help Instructions

For assistance, reply HELP, call 573-891-1330, email counseling@marriageandfamilycenter.com, or visit https://marriageandfamilycenter.com/

5. Data Sharing & Privacy Commitment

We respect your privacy and are committed to protecting your personal information.

  • We do not sell, rent, or trade your personal information.
  • We do not share mobile opt-in data or consent with third parties.

We may share limited information only when necessary to:

  • Provide services (e.g., secure scheduling or communication platforms)
  • Comply with legal obligations
  • Protect the safety and rights of clients and our practice

All third-party service providers are required to maintain confidentiality and data security.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to your information
  • Withdraw consent for communication at any time

8. Children’s Privacy

Our services are not directed to individuals under 18 without parental or guardian involvement. We do not knowingly collect information from minors without appropriate consent.

9. Changes to This Policy

We may update this policy as needed. Updates will be posted on this page with a revised effective date.

10. Contact Information

Marriage & Family Counseling Center of Mid-Missouri, LLC
📞 573-891-1330
📧 counseling@marriageandfamilycenter.com
🌐 https://marriageandfamilycenter.com/